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PhoenixCAD has an integration that connects our systems to ERS. This allows us to handle name searches, plate searches, reports, call details, and more. With this we provide a script that acts as a bridge that assists with connecting both systems. Download the script and put it inside the same folder that pre existing PhoenixCAD scripts are located. To get started Root users must go into the Integrations page and select the ERS tab. First take a look at the Call Types and configure each downtown to what you desire.
Note: If you select Callouts to be “Dont Create Calls” no calls will be generated on the PhoenixCAD. Do also take note that if you set callouts to be 911 HANGUP all ERS calls will be labeled as 911 Hang-up’s.A quick solution would to be creating a new call type named “ERS Callout”
From there if you wish to enable the feature go into your phoenixcad.cfg and enter the code below.

The three lines below start, enable, and hide ERS popups on users screen.
ensure ers
set phoenixcad_use_ers "true"
setr phoenixcad_ers_hide_popups "true"